You will find the answers to frequently asked questions here. Please read carefully. We do hope it will be useful before a decision will be made!
Most people think that Dock Boot is bigger in size compared to other shoes / boots. So check the size charts carefully and measure your foot if necessary.
If you go into the model you want, you will find a size chart. It shows the inner target (length in mm). Measure the foot from heel to toe, add 10 – 12mm (especially recommended for children) or 5 – 10mm (for adults), round to the nearest size and find the right size. That’s how you’ll find yours.
It varies from model to model, but children models are usually available from size 20 to 35. Juniors / adults sizes are from size 36 to 49.
Dock Boot is 100% waterproof (when is out of the box ) and you do not need to treat them in any way during the boot life, except if you want to clean or wash them when they have become dirty.
Some may feel the moist while wearing Dock Boot. This is due to our experience of sweating and condensation which occurs when you wear the boot for a long time. However of the properties of the neoprene, you will still be warm on your legs, even if you feel moist (unlike regular boots).
A good suggestion is to remove the insoles, wipe the shoes and leave overnight. That they are properly dry when wearing in the morning. You will not start with “residual moisture” because of previous use. By the way, you can easily use a hair dryer for a few minutes on each boot.
One can also try to wear thinner socks than usual. A thin wool sock has been the solution for many customers with this issue.
And if you are in doubt if the boot is waterproof then you can easily test it yourself. Fill the boots with water almost to the top, without flipping over the edge, and put them on a dry paper overnight (boots must of course be completely dry on the outside). Check if there is a trace of water leakage the next morning.
Neoprene which is used in Dock Boot has been tested by the State Institute for Consumer Research (SIFO) in Norway. And the results show that neoprene alone can withstand a water column of more than 10,000 mm, which means that it is absolutely waterproof.
To be exact, for textiles a water column of more than 3,000 mm is considered waterproof. Less than that, it’s water repellent.
It is an extra pair of insoles made of insulating synthetic fiber (fleece) – for the use during cold weather and winter.
Unfortunately, we do not sell the white extra insoles separately yet. We do hope to have those soon! At the moment, you will need to go to a shoe store to buy some optional insoles if needed.
This is a very unusual problem. Dock Boot is usually much less bothered with bad smell than other thermal boots. If you have felt it very often or even every season, it might unfortunately be due to the feet sweat. May we recommend then to change the type of socks and/or use special cures for feet perspiration.
Use water or dry/ wet cloth for removing dirt (both inside and outside) and, if necessary, you can wash shoes in the washing machine at +30°C (preferably, in a washing bag with mild detergent). You may use an instant shine shoe sponge or a silicone spray/ sponge for a rubber renewal and brighter look.
We kindly advise to remove the insoles, clean the inside (dryly or slightly wet) and leave for the night every evening. So you will ensure necessary dryness in the morning and prevent humidity accumulation due to the condensation of warm air inside and/ or feet perspiration.
IMPORTANT INFORMATION: Dock Boot shoes should not be dried in a direct sunlight or strong ultraviolet light (such as in trade halls). This can cause severe rubber change, resulting in discoloration and yellowing. Such or similar aesthetic defects are treated as having resulted from the improper care. Nevertheless, the shoes can still be worn normally – such properties as waterproofing and heat isolation are not affected by a discoloration.
The recommended wearing temperature is indicated next to the description of each model. Of course, the feeling of cold and warmth is subjective, so you need to self-assess. It also depends on outdoor activities and wearing socks. Dock Boot are thermal shoes, so they retain the heat generated by the body. These are the shoes of the movement! Overall, many who love Dock Boot, wear them throughout the cold season – fall, winter and spring. The shoes are perfect when it is cold and humid outside.
According to the manufacturer, Dock Boot is neither very light nor heavy shoes. As they say, Norwegian children are accustomed to such shoes due to the weather conditions in Norway. What is light for one is heavy for another. And vice versa. There are many customers who never thought the shoes were heavy, but we have heard a few saying that right away. This is very subjective.
Next to the description of each model is a table below with indicative weights of several Dock Boot styles. Please check that information.
Overall, Dock Boot shoes are not made of lightweight plastic, so with the existing materials, their weight is as its is. In any case, they are very soft, flexible and comfortable – often surprised by how easy it is to seem not to feel weight at all. By the way, sometimes it only takes a couple of days of patience for a child to get used to the such type of shoes.
Untried, you won’t find out! :)